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How Nissan Achieved 56% Lower CPL with 360Pilot During Ramadan

How Nissan Achieved 56% Lower CPL with 360Pilot During Ramadan

Auto brand cuts lead costs and doubles volume by shifting to a fully measurable WhatsApp campaign during a high-competition season.

Auto brand cuts lead costs and doubles volume by shifting to a fully measurable WhatsApp campaign during a high-competition season.

Auto brand cuts lead costs and doubles volume by shifting to a fully measurable WhatsApp campaign during a high-competition season.

Moema Vianna

Moema Vianna

Product Marketing Manager

Product Marketing Manager

56%

56%

56%

Lower Cost per Lead

Lower Cost per Lead

Lower Cost per Lead

2x

2x

2x

More Leads

More Leads

More Leads

2.9x

2.9x

2.9x

Higher Click-to-Lead Submission Rate

Higher Click-to-Lead Submission Rate

Higher Click-to-Lead Submission Rate

About the client

About the client

About the client

AAC is the exclusive distributor for Nissan vehicles in Dubai and the Northern Emirates. With decades of experience in automotive sales and marketing, AAC leads the region in innovation, service, and customer engagement.

AAC is the exclusive distributor for Nissan vehicles in Dubai and the Northern Emirates. With decades of experience in automotive sales and marketing, AAC leads the region in innovation, service, and customer engagement.

AAC is the exclusive distributor for Nissan vehicles in Dubai and the Northern Emirates. With decades of experience in automotive sales and marketing, AAC leads the region in innovation, service, and customer engagement.

Industry:

Industry:

Industry:

Automotive

Automotive

Automotive

Region:

Region:

Region:

Middle East

Middle East

Middle East

Use Case:

Use Case:

Use Case:

Lead Generation

Lead Generation

Lead Generation

How Nissan Achieved 56% Lower CPL with 360Pilot During Ramadan

How Nissan Achieved 56% Lower CPL with 360Pilot During Ramadan

How Nissan Achieved 56% Lower CPL with 360Pilot During Ramadan

Auto brand cuts lead costs and doubles volume by shifting to a fully measurable WhatsApp campaign during a high-competition season.

Auto brand cuts lead costs and doubles volume by shifting to a fully measurable WhatsApp campaign during a high-competition season.

Auto brand cuts lead costs and doubles volume by shifting to a fully measurable WhatsApp campaign during a high-competition season.

The Challenge

Standing Out and Converting During Ramadan

Standing Out and Converting During Ramadan

Standing Out and Converting During Ramadan

Arabian Automobiles Company (AAC), the exclusive distributor of Nissan in Dubai and Northern Emirates, wanted to generate qualified test drive leads during the ultra-competitive Ramadan season. With attention fragmented across dozens of seasonal campaigns, the team needed to break through the noise without exceeding cost-per-lead benchmarks.


Their traditional approach—relying heavily on click-to-website Meta ads—struggled with conversion quality and lacked visibility into the full lead journey. They needed a new strategy that could guarantee valid contacts, track conversion outcomes, and optimize spend based on real performance data.

Arabian Automobiles Company (AAC), the exclusive distributor of Nissan in Dubai and Northern Emirates, wanted to generate qualified test drive leads during the ultra-competitive Ramadan season. With attention fragmented across dozens of seasonal campaigns, the team needed to break through the noise without exceeding cost-per-lead benchmarks.


Their traditional approach—relying heavily on click-to-website Meta ads—struggled with conversion quality and lacked visibility into the full lead journey. They needed a new strategy that could guarantee valid contacts, track conversion outcomes, and optimize spend based on real performance data.

Arabian Automobiles Company (AAC), the exclusive distributor of Nissan in Dubai and Northern Emirates, wanted to generate qualified test drive leads during the ultra-competitive Ramadan season. With attention fragmented across dozens of seasonal campaigns, the team needed to break through the noise without exceeding cost-per-lead benchmarks.


Their traditional approach—relying heavily on click-to-website Meta ads—struggled with conversion quality and lacked visibility into the full lead journey. They needed a new strategy that could guarantee valid contacts, track conversion outcomes, and optimize spend based on real performance data.

The Solution

Performance-Driven Strategy with 360Pilot

Performance-Driven Strategy with 360Pilot

Performance-Driven Strategy with 360Pilot

In March 2025, AAC partnered with OMD and 360Dialog to power a more data-driven, cost-efficient lead generation strategy using WhatsApp and 360Pilot.


  1. Full WhatsApp Integration with Meta Ads:

    • Used Click-to-WhatsApp Lead Generation objective with Started Conversation as optimization goal,

    • Streamlined the journey from ad to lead capture—removing landing pages and reducing drop-off

    • Targeted both interest-based and lookalike audiences for high intent.


  2. Creative & Language Optimization with 360Pilot Insights:

    • Launched product-specific creatives featuring Nissan models

    • Split campaigns by language (English and Arabic) to personalize experience

    • Weekly performance analysis with 360Pilot guided creative adjustments.


  3. Full-Funnel Tracking and Drop-Off Visibility:

    • Monitored every step from impression → click → WhatsApp chat → form submission,

    • Identified drop-off points in real time and improved flows accordingly

    • Tested multiple first-message formats to increase conversion from conversation to lead.


In March 2025, AAC partnered with OMD and 360Dialog to power a more data-driven, cost-efficient lead generation strategy using WhatsApp and 360Pilot.


  1. Full WhatsApp Integration with Meta Ads:

    • Used Click-to-WhatsApp Lead Generation objective with Started Conversation as optimization goal,

    • Streamlined the journey from ad to lead capture—removing landing pages and reducing drop-off

    • Targeted both interest-based and lookalike audiences for high intent.


  2. Creative & Language Optimization with 360Pilot Insights:

    • Launched product-specific creatives featuring Nissan models

    • Split campaigns by language (English and Arabic) to personalize experience

    • Weekly performance analysis with 360Pilot guided creative adjustments.


  3. Full-Funnel Tracking and Drop-Off Visibility:

    • Monitored every step from impression → click → WhatsApp chat → form submission,

    • Identified drop-off points in real time and improved flows accordingly

    • Tested multiple first-message formats to increase conversion from conversation to lead.


In March 2025, AAC partnered with OMD and 360Dialog to power a more data-driven, cost-efficient lead generation strategy using WhatsApp and 360Pilot.


  1. Full WhatsApp Integration with Meta Ads:

    • Used Click-to-WhatsApp Lead Generation objective with Started Conversation as optimization goal,

    • Streamlined the journey from ad to lead capture—removing landing pages and reducing drop-off

    • Targeted both interest-based and lookalike audiences for high intent.


  2. Creative & Language Optimization with 360Pilot Insights:

    • Launched product-specific creatives featuring Nissan models

    • Split campaigns by language (English and Arabic) to personalize experience

    • Weekly performance analysis with 360Pilot guided creative adjustments.


  3. Full-Funnel Tracking and Drop-Off Visibility:

    • Monitored every step from impression → click → WhatsApp chat → form submission,

    • Identified drop-off points in real time and improved flows accordingly

    • Tested multiple first-message formats to increase conversion from conversation to lead.


The results

56% Lower Cost per Lead and 2x Lead Volume

56% Lower Cost per Lead and 2x Lead Volume

56% Lower Cost per Lead and 2x Lead Volume

Within just weeks, AAC saw great improvements:


  • 56% reduction in cost per lead compared to previous campaigns

  • 2x lead volume delivered through WhatsApp during Ramadan

  • 30% higher CTR and 38% better cost per converted lead than traditional click-to-website ads

  • 2.9x higher click-to-lead submission rate on WhatsApp versus website journeys.


These results demonstrated the power of WhatsApp when paired with 360Pilot's analytics. AAC is now building long-term strategies that prioritize personalized conversations and measurable conversions.

Within just weeks, AAC saw great improvements:


  • 56% reduction in cost per lead compared to previous campaigns

  • 2x lead volume delivered through WhatsApp during Ramadan

  • 30% higher CTR and 38% better cost per converted lead than traditional click-to-website ads

  • 2.9x higher click-to-lead submission rate on WhatsApp versus website journeys.


These results demonstrated the power of WhatsApp when paired with 360Pilot's analytics. AAC is now building long-term strategies that prioritize personalized conversations and measurable conversions.

Within just weeks, AAC saw great improvements:


  • 56% reduction in cost per lead compared to previous campaigns

  • 2x lead volume delivered through WhatsApp during Ramadan

  • 30% higher CTR and 38% better cost per converted lead than traditional click-to-website ads

  • 2.9x higher click-to-lead submission rate on WhatsApp versus website journeys.


These results demonstrated the power of WhatsApp when paired with 360Pilot's analytics. AAC is now building long-term strategies that prioritize personalized conversations and measurable conversions.

"Leveraging ads that click to WhatsApp during Ramadan allowed us to craft a seamless customer experience that significantly enhanced our digital performance. Our eagerness to experiment with new technologies has been central to driving impactful results and fueling our growth."

"Leveraging ads that click to WhatsApp during Ramadan allowed us to craft a seamless customer experience that significantly enhanced our digital performance. Our eagerness to experiment with new technologies has been central to driving impactful results and fueling our growth."

"Leveraging ads that click to WhatsApp during Ramadan allowed us to craft a seamless customer experience that significantly enhanced our digital performance. Our eagerness to experiment with new technologies has been central to driving impactful results and fueling our growth."

Nizar Malaeb

Marketing Director, Arabian Automobiles

Ready to Get Similar Results?

Looking to achieve the same kind of transformative results as Nissan? 360Dialog has helped leading brands cut costs, increase conversions, and finally measure every step of their WhatsApp marketing.

Ready to Get Similar Results?

Looking to achieve the same kind of transformative results as Nissan? 360Dialog has helped leading brands cut costs, increase conversions, and finally measure every step of their WhatsApp marketing.

Ready to Get Similar Results?

Looking to achieve the same kind of transformative results as Nissan? 360Dialog has helped leading brands cut costs, increase conversions, and finally measure every step of their WhatsApp marketing.