Category: Product Updates
Latest feature announcements and platform changes for the WhatsApp Business API and 360dialog.
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WhatsApp usernames: here’s what it actually means for your business (2026)
LIVE ARTICLE – REGULARLY UPDATED. Meta is rolling out usernames in phases throughout 2026. We update this page every time new information is officially confirmed. Last updated: July 2026. Meta is rolling out WhatsApp usernames throughout 2026. This article covers what that means for your systems, your customers, and what you need to do TL;DR:…
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Why 360Dialog Sets the Global Standard for WhatsApp Business Support
When WhatsApp is a mission-critical channel for your business, the quality of your Business Solution Provider’s (BSP) support isn’t a nice-to-have – it’s a make-or-break factor. Downtime, failed message delivery, or a stalled API integration can directly impact revenue, customer relationships, and operational continuity. Choosing the right BSP means choosing a partner who shows up…
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